Jorge Marquez

Co-Founder | Head of Strategy

A Harvard University graduate with a BA in Economics and a secondary in Psychology, I've spent my early career building structure into fast-moving fintech environments — from dispute resolution to financial analysis to client strategy.

At Finix, I worked across exceptions and dispute operations, helping build the company's first pre-arbitration dispute resolution workflow — giving merchants a way to contest chargebacks before escalating to Visa, Mastercard, or Discover arbitration. I also built a tracking and reconciliation process that recovered uncollected merchant funds and strengthened monthly sales activity reporting across our Independent Software Platform and Direct Merchant partners.

At Eqvista, I served as Senior Analyst, Client Solutions, developing strategic partnerships with leveraged funds, banks, CPA firms, and CFOs to source lower middle-market secondary transactions, while acting as the primary contact for Eqvista's cap table platform.

Earlier, at Impending Bloom, I evaluated S&P 500 companies' sustainability practices and published research on ESG frameworks, and at Ocean Mist Farms I supported operations and process improvement across shipping and quality assurance.

Throughout my career, I've:

Recovered uncollected merchant funds through reconciliation process redesign

Built Finix's first-ever pre-arbitration dispute workflow from the ground up

Strengthened sales activity reporting across a broad merchant portfolio

Co-led professional development programming for Harvard Latinx in Finance & Technology

As Co-Founder and Head of Strategy at Landeros Solutions, I bring that same rigor and hands-on operational experience to building Dispute OS and scaling our dispute operations practice.