We've sat on your side of the dispute.
Landeros Solutions was built by payments risk operators who spent years inside the dispute and fraud teams of high-growth platforms. We kept seeing good businesses lose money they had already earned, and we decided to do something about it.
The system isn't built for the merchant.
Winnable cases, lost
Missed deadlines and evidence that didn't match the reason code turned cases merchants should have won into losses.
Templates over thinking
Too many vendors push volume through templates and take a cut, without ever fixing why the disputes keep coming.
Expertise out of reach
Real dispute and risk expertise usually lives inside big companies. Growing businesses rarely get access to it.
We started Landeros Solutions to bring operator-level dispute expertise to merchants of every size, not just the biggest ones.
Then we built Dispute OS, the same platform our own analysts use, so merchants could have it in their hands too. The AI does the heavy lifting: checking every case against current network rules, flagging evidence gaps and drafting the response. People who have done this work for years make the calls.
The goal was never to process more disputes. It's to help businesses keep more of what they earn, and to build the kind of control that makes disputes a manageable part of doing business instead of a crisis.
A typical vendor
- Processes volume on templates
- Earns more when you have more disputes
- A support queue
- One-size-fits-all
A partner
- Fixes the causes, not just the cases
- Wins when you win
- Experts on the phone
- Built around your business
What that means in practice.
These aren't slogans. They shape how we price, how we grow and how we work with you every day.
We win when you win
On Flex, we only earn when we recover money for you. Our incentives point the same direction as yours.
We grow carefully
We never take on more than we can service well. Every partner gets our full attention.
You talk to an expert
Every account is onboarded personally. You know who is working on your business.
Straight answers
We'll tell you when a dispute isn't worth fighting, and when a different plan would cost you less.
Built around you
Your processors, your reason codes, your customers. Never a template.
In it for the long run
The goal is control and stability for your business, not a quick fix.
Operators first.
Martin Landeros
Payments risk operator with experience leading dispute, fraud and compliance functions inside high-growth digital platforms handling multi-billion dollar transaction portfolios.
Full bio →Jorge Marquez
Has helped recover hundreds of thousands of dollars in disputes and helped build a payment processor's pre-arbitration process from the ground up.
Full bio →Let's protect what you've earned, together.
Start with a free 30-minute conversation with the founders.